Curso en Gestión de la Calidad y Desempeño en Facility Management

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Curso en Gestión de la Calidad y Desempeño en Facility Management

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Duration

200 horas

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Credits

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Language

Español

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Título de Curso en Gestión de la Calidad y Desempeño en Facility Management con 200 horas expedido por Structuralia

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Reference in the sector. Recognition guarantee.

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In-person training with global impact

An international postgraduate degree taught in Madrid is available at the end of 2026

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specialized courses in Structuralia

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Cloister

Learn from the best in your sector

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ivan girela estudillo

Graduated in Business Administration and Management from the University of Granada and with a Master's Degree in International Trade from EUDE Business School, he has solid knowledge in finance, logistics and business management, which he applies both in the professional and teaching fields. Since 2018 he has been a professor at INEAF, where he teaches subjects related to marketing, operations management and international trade.

Professional Experience:

He combines his teaching work with professional experience in the field of international trade, participating in the design of international trade routes and in the research and analysis of new markets, which allows him to provide training with a practical and strategic vision of the global business environment.

Professional Skills:

Highlights include international trade and market expansion, operations and logistics management, commercial marketing, international market research, and teaching in business administration and management.

Graduated in Business Administration and Management from the University of Granada and with a Master's Degree in International Trade from EUDE Business School, he has solid knowledge in finance, logistics and business management, which he applies both in the professional and teaching fields. Since 2018 he has been a professor at INEAF, where he teaches subjects related to marketing, operations management and international trade.

Professional Experience:

He combines his teaching work with professional experience in the field of international trade, participating in the design of international trade routes and in the research and analysis of new markets, which allows him to provide training with a practical and strategic vision of the global business environment.

Professional Skills:

Highlights include international trade and market expansion, operations and logistics management, commercial marketing, international market research, and teaching in business administration and management.

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fatima immaculada garcia lopez

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

Graduate in Business Management and Administration, with a Master's degree in Financial Management from ESIC — International School of Management. He has more than 20 years of experience in administrative, financial management and quality systems in sectors such as engineering, automation, electronics and services. He combines his professional career with online teaching in Business Administration and Management, providing a practical vision of economic-financial management, administrative control and the implementation of quality systems. His profile integrates technical experience, organizational leadership and training in digital learning environments.

Teaching experience:

Teacher of Business Administration and Management in online mode: Tutoring and academic monitoring of students; Updating and enriching training materials; Creation of content and virtual classes; Resolution of doubts and academic support.

Professional experience:

Responsible for Administration in organizations in the engineering, automation, electronics and services sectors: Treasury and banking management; General and analytical accounting; Bank reconciliations; Tax preparation and filing; Budget control and analysis of results; Billing and management of clients and suppliers; Payroll management and procedures with Social Security; Participation in selection processes; Implementation and supervision of quality management systems. Quality Manager: Implementation and supervision of ISO 9001, ISO 14001 and ISO 166002 standards; Guarantee of compliance with internal standards and procedures.

Professional skills:

Financial direction and management control; General and analytical accounting; Treasury management and business taxation; Implementation of ISO quality systems; administrative and personnel management; Online teaching in Business Administration and Management; Use of ERP and accounting, tax and payroll software.

Merits:

Implementation and supervision of quality management systems in accordance with ISO 9001, ISO 14001 and ISO 166002.

Languages:

English — B1.

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francisco gonzález ruiz

Graduated in Business Administration and Management, he has a Master's Degree in Secondary Education Teaching, Vocational Training and Language Teaching, specializing in Economics, Business and Commerce, from the University of Granada. Complement your profile with training in digital methodologies and e-learning. He is especially interested in the integration of responsible practices in business management, with a focus on sustainability and environmental governance. He combines experience in administrative and financial management with teaching activity in digital environments, participating in the tutoring of students and in the development of training resources. Teaching experience: Assistant teacher in non-regulated training — Faculty of Business Management: Tutoring and accompaniment of students in e-learning environments; Preparation of educational materials; Writing articles for platforms and corporate websites; Preparation of training videos; Masterclass delivery. Professional experience: Professional in areas of billing, collections, expenses and purchases: Administrative and financial management; Monitoring of economic and commercial operations; Document management; Control of processes with suppliers and clients; Optimization of administrative and financial flows. Publications: Writing articles for platforms and corporate websites in the business field. Professional skills: Administrative and financial management; Internal control and process optimization; Teaching in e-learning environments; Integration of environmental, social and governance criteria in business management; Preparation of training content in economics and business. Languages: English B2.

Graduated in Business Administration and Management, he has a Master's Degree in Secondary Education Teaching, Vocational Training and Language Teaching, specializing in Economics, Business and Commerce, from the University of Granada. Complement your profile with training in digital methodologies and e-learning. He is especially interested in the integration of responsible practices in business management, with a focus on sustainability and environmental governance. He combines experience in administrative and financial management with teaching activity in digital environments, participating in the tutoring of students and in the development of training resources. Teaching experience: Assistant teacher in non-regulated training — Faculty of Business Management: Tutoring and accompaniment of students in e-learning environments; Preparation of educational materials; Writing articles for platforms and corporate websites; Preparation of training videos; Masterclass delivery. Professional experience: Professional in areas of billing, collections, expenses and purchases: Administrative and financial management; Monitoring of economic and commercial operations; Document management; Control of processes with suppliers and clients; Optimization of administrative and financial flows. Publications: Writing articles for platforms and corporate websites in the business field. Professional skills: Administrative and financial management; Internal control and process optimization; Teaching in e-learning environments; Integration of environmental, social and governance criteria in business management; Preparation of training content in economics and business. Languages: English B2.

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alejandro pérez köhler

Doctor of Law and lawyer specialized in Business Law since 1994. His career combines the professional practice of law with extensive experience in university teaching and online training. He has a specialization in E-Learning, university teaching and instructional design, developing functions as a professor at different universities and as an online tutor since 2005. In addition, he has held responsibilities in the field of open training and the management of virtual learning platforms.

Teaching experience:

Law Professor — UAH, UNIR and Isabel I of Castilla: Teaching legal subjects in higher education. E-Learning Tutor (2005—To date): Tutoring of online courses; Monitoring and evaluation of students. Instructional designer: Course scripting; Instructional design of training content; Course development with authoring tools such as Articulate 360; LMS platform management.

Professional experience:

Lawyer specialized in Business Law (1994—To date): Business legal advice. Open training manager — Lefebvre: Management and coordination of training programs.

Professional skills:

company law; Instructional design in E-Learning; LMS platform management; Content development with Articulate 360; University teaching in Law.

Doctor of Law and lawyer specialized in Business Law since 1994. His career combines the professional practice of law with extensive experience in university teaching and online training. He has a specialization in E-Learning, university teaching and instructional design, developing functions as a professor at different universities and as an online tutor since 2005. In addition, he has held responsibilities in the field of open training and the management of virtual learning platforms.

Teaching experience:

Law Professor — UAH, UNIR and Isabel I of Castilla: Teaching legal subjects in higher education. E-Learning Tutor (2005—To date): Tutoring of online courses; Monitoring and evaluation of students. Instructional designer: Course scripting; Instructional design of training content; Course development with authoring tools such as Articulate 360; LMS platform management.

Professional experience:

Lawyer specialized in Business Law (1994—To date): Business legal advice. Open training manager — Lefebvre: Management and coordination of training programs.

Professional skills:

company law; Instructional design in E-Learning; LMS platform management; Content development with Articulate 360; University teaching in Law.

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maría del carmen fernández garcía

Graduated in Finance and Accounting, Master in Teacher Training for Compulsory Secondary Education, Baccalaureate, Vocational Training and Language Teaching. Specialized in Vocational Training, with a solid economic and administrative base complemented by pedagogical training oriented towards educational innovation. His career combines teaching, team management and experience in the economic and organizational field. It integrates active methodologies, digital tools and gamification strategies in the classroom, transferring a practical vision of the business world and a clear results orientation to the educational environment. Teaching experience: Secondary Education Teacher specialized in Vocational Training: Educational planning and design of didactic programming; Attention to the diversity of the students; Application of active methodologies and gamification; Use of digital tools in the classroom; Specialization in Training and Career Guidance. Professional experience: Fundraising, alliances and marketing department — Spanish Red Cross: Management of teams of workers, interns and volunteers; Organization of loyalty events; Participation as a speaker in conferences of the Euro-Arab Association on inheritances and legacies; Participation in strategic campaigns such as the Gold Draw. Economic and administrative area in different organizations: Accounting and administrative management; Support for business and organizational processes. Publications: Fernández García, C. (Year). Business disclosure articles. INEAF Tribune. Fernández García, C. (Year). From book to game: digital strategies to teach accounting to teenagers. Educational innovation magazine from Red Educa. Professional skills: Teaching in Vocational Training in the economic-administrative field; Educational innovation and gamification applied to accounting; Team management and organizational leadership; Digitization and online educational tools; Training and Career Guidance. Merits: Organization and leadership of large teams in institutional events; Outstanding participation in wide-ranging strategic campaigns.

Graduated in Finance and Accounting, Master in Teacher Training for Compulsory Secondary Education, Baccalaureate, Vocational Training and Language Teaching. Specialized in Vocational Training, with a solid economic and administrative base complemented by pedagogical training oriented towards educational innovation. His career combines teaching, team management and experience in the economic and organizational field. It integrates active methodologies, digital tools and gamification strategies in the classroom, transferring a practical vision of the business world and a clear results orientation to the educational environment. Teaching experience: Secondary Education Teacher specialized in Vocational Training: Educational planning and design of didactic programming; Attention to the diversity of the students; Application of active methodologies and gamification; Use of digital tools in the classroom; Specialization in Training and Career Guidance. Professional experience: Fundraising, alliances and marketing department — Spanish Red Cross: Management of teams of workers, interns and volunteers; Organization of loyalty events; Participation as a speaker in conferences of the Euro-Arab Association on inheritances and legacies; Participation in strategic campaigns such as the Gold Draw. Economic and administrative area in different organizations: Accounting and administrative management; Support for business and organizational processes. Publications: Fernández García, C. (Year). Business disclosure articles. INEAF Tribune. Fernández García, C. (Year). From book to game: digital strategies to teach accounting to teenagers. Educational innovation magazine from Red Educa. Professional skills: Teaching in Vocational Training in the economic-administrative field; Educational innovation and gamification applied to accounting; Team management and organizational leadership; Digitization and online educational tools; Training and Career Guidance. Merits: Organization and leadership of large teams in institutional events; Outstanding participation in wide-ranging strategic campaigns.

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maría de las nieves peña bo

Industrial Technical Engineer from the Polytechnic University of Madrid, specialized in Industrial Chemistry and Polymer Technology, with advanced training in quality and environmental management as a University Expert from the San Jorge University / SEAS. He has experience in the development of R&D&I projects and in the preparation of technical reports aimed at obtaining and optimizing public incentives linked to innovative and environmental activities. In addition, it has a solid track record in the training field, including coordination of master's programs, student tutoring and delivery of technical training in online mode.

Teaching experience:

Coordinator of master's programs: Organization and academic monitoring of training programs. Student tutor: Academic support and monitoring of training progress. Teacher in online mode: Delivery of technical training in virtual environments.

Professional experience:

Development of R&D&I projects: Participation in innovation and technological development projects. Preparation of technical reports for public incentives: Writing and optimization of technical documentation to obtain aid related to innovative and environmental activities.

Professional skills:

R&D&I project management; Preparation of technical reports for public incentives; Quality and environmental management; Industrial Chemistry and Polymer Technology; Academic coordination of master's programs.

Languages:

English B2.

Industrial Technical Engineer from the Polytechnic University of Madrid, specialized in Industrial Chemistry and Polymer Technology, with advanced training in quality and environmental management as a University Expert from the San Jorge University / SEAS. He has experience in the development of R&D&I projects and in the preparation of technical reports aimed at obtaining and optimizing public incentives linked to innovative and environmental activities. In addition, it has a solid track record in the training field, including coordination of master's programs, student tutoring and delivery of technical training in online mode.

Teaching experience:

Coordinator of master's programs: Organization and academic monitoring of training programs. Student tutor: Academic support and monitoring of training progress. Teacher in online mode: Delivery of technical training in virtual environments.

Professional experience:

Development of R&D&I projects: Participation in innovation and technological development projects. Preparation of technical reports for public incentives: Writing and optimization of technical documentation to obtain aid related to innovative and environmental activities.

Professional skills:

R&D&I project management; Preparation of technical reports for public incentives; Quality and environmental management; Industrial Chemistry and Polymer Technology; Academic coordination of master's programs.

Languages:

English B2.

Curso en Gestión de la Calidad y Desempeño en Facility Management

Información adicional del Online COURSE

Curso en Gestión de la Calidad y Desempeño en Facility Management

6 meses de tutorización

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Course information

Description

El Curso Intermedio en Gestión de la Calidad y Desempeño en Facility Management es una especialización para profesionales que buscan optimizar instalaciones y servicios, transformando espacios en activos estratégicos. Este programa te guía en la creación de valor organizativo mediante la gestión de la calidad en Facility Management, influyendo positivamente en la operativa diaria y el bienestar laboral. Aprenderás a aplicar estándares internacionales, como las normativas ISO, para implementar estrategias de optimización procesal y elevar el rendimiento. Mejorarás el ambiente de trabajo, armonizando el espacio físico con la productividad y la satisfacción de los empleados. Además, te adentrarás en la gestión de compras y contratos FM específicos del sector, desde la redacción de documentación esencial hasta el manejo de subcontrataciones y servicios. Descubrirás cómo auditar eficazmente para asegurar la calidad y el cumplimiento normativo, potenciando el desempeño en Facility Management general de cualquier organización. Una formación orientada a la aplicación práctica, diseñada para profesionales que quieren actualizar sus competencias y aportar mayor valor técnico en sus proyectos.

Job opportunities

La especialización en la gestión de la calidad y el desempeño de infraestructuras y servicios te posicionará para optimizar la eficiencia de edificaciones y la creación de valor organizacional. Podrás asumir roles clave en el sector, como Gestor de Instalaciones, aplicando estrategias de mejora continua y asegurando el bienestar laboral mediante una gestión estratégica. También podrás especializarte como Experto en Contratación de Servicios, gestionando eficazmente compras, contratos y subcontratos, y redactando documentación esencial como RFIs y RFPs. Además, podrás desempeñarte como Responsable de Auditorías de Calidad, evaluando el impacto del ambiente y los servicios, y asegurando el cumplimiento de la normativa ISO. Esta formación potenciará tu desempeño actual y te preparará para nuevas responsabilidades en la optimización de infraestructuras y la gestión de la calidad en Facility Management.

What does it prepare you for?

Este programa te prepara para optimizar la gestión de instalaciones y servicios, convirtiendo el Facility Management en una fuente estratégica de valor para tu organización. Adquirirás la capacidad de mejorar procesos, presentar datos de gestión de forma visual y analizar el rendimiento del servicio, utilizando las instalaciones para el bienestar de los empleados. Te especializarás en la aplicación de estándares ISO para mejorar el rendimiento organizacional. Dominarás la normativa internacional ISO de FM, comprendiendo los distintos modelos de contratación y la redacción de RFIs y RFPs. Además, desarrollarás habilidades en la función de compras, la gestión de contratos y subcontratos, y la realización de auditorías para asegurar la calidad y el cumplimiento.

Who is it addressed to?

Este curso está diseñado para profesionales del sector de Facility Management, gestores de servicios e infraestructuras, y encargados de mantenimiento que buscan potenciar la calidad y el desempeño organizacional. Si trabajas en la gestión de instalaciones y necesitas optimizar procesos, mejorar el rendimiento del ambiente laboral y comprender la normativa ISO de FM, esta formación es para ti. Te ayudará a gestionar eficazmente compras y contratos, y a utilizar las instalaciones como un factor clave para el bienestar laboral, abordando la necesidad de una gestión más estratégica y eficiente de las infraestructuras.

Objectives

• Aplicar estrategias de Facility Management para la creación de valor y la optimización de procesos organizativos. • Evaluar el rendimiento de los servicios y el impacto de las instalaciones en el bienestar laboral. • Interpretar y aplicar la normativa internacional ISO relevante para la gestión de instalaciones. • Diseñar y gestionar modelos de contratación de servicios, incluyendo la elaboración de RFIs y RFPs. • Supervisar la función de compras y la administración de contratos y subcontratos en el ámbito de FM. • Realizar auditorías de calidad para asegurar el cumplimiento normativo y la mejora continua de los servicios y edificaciones.

Curso en Gestión de la Calidad y Desempeño en Facility Management